a:
① please ensure that the login email is correct.
② if you use a company email address, contact your company's email system administrator to ensure that emails from app are not being blocked.
③ if you use a public email provider, try to check if there is a record of the email having been received. for example, in qq mail, go to page => self-service query => mail query to check whether there is a record. if there is a record, the reason for the email not being received will be displayed in the operation bar (e.g. the email has been blocked, the recipient is on a blacklist, etc.). click on the corresponding issue to change your settings.